1. What makes your canvas prints unique?
Our canvas prints are crafted with museum-quality materials and printed using high-resolution pigment-based inks for vibrant colors and sharp details. Each piece is hand-stretched over a durable wooden frame, delivering a professional gallery-style finish.
2. Do you offer free shipping?
Yes! We provide free worldwide shipping on all orders. Every art is securely packaged to ensure it arrives safely at your doorstep.
3. How long does delivery take?
We typically process and ship orders within 2–5 business days. Delivery times depend on your location:
- USA & Canada , Europe & UK: 5–10 business days
- Australia & New Zealand : 5–15 business days
- Rest of the World: 10–15 business days
Once shipped, you will receive a tracking number.
4. What if my order arrives damaged?
No worries! Simply send us a photo of the damage, and we will send you a free replacement right away.
5. What is your return policy?
- Canvas Print Art
We offer a 30-day money-back guarantee. If you’re not completely satisfied, you can return your order for a full refund or exchange. Contact our support team, and we’ll guide you through the process.
- Original Paintings
Since each piece is a handmade, one-of-a-kind artwork, created specifically during your order, we cannot accept returns or refunds for original paintings.
- Sculptures
All sculptures are handcrafted, made-to-order creations, so returns or refunds are not accepted.
6. Do the colors look exactly like on my screen?
We use professional color-calibrated printers to ensure accuracy. However, slight variations may occur depending on your screen settings.
7. How do I hang my canvas print?
All canvas prints arrive ready to hang with a pre-installed hanging system. Just place a nail or screw in your wall, and you’re all set!
8. Can I order a custom size?
Yes! If you’d like a custom size or have special requests, simply contact us and we’ll be happy to help.
9. What payment methods do you accept?
We accept all major credit cards, Apple Pay, and Google Pay for a secure and convenient checkout.
10. Do you offer bulk order discounts?
Yes! For larger orders (home, office, or projects), please contact us at support@rossettiart.com for exclusive bulk discounts.
11. Do I have to pay import taxes for Canvas Prints?
No — all Canvas Prints are produced and shipped from our local facilities located in multiple regions worldwide.
Because your order is fulfilled from the nearest facility to your delivery address, there are no import taxes or customs fees in any country.
